供应链管理服务行研团队
Supply Chain Management Service Research Team
研究背景
Research Background

在《国民经济行业分类》(GB/T4754-2017)中,将供应链管理服务行业的主体活动定义为“是基于现代信息技术对供应链中的物流、商流、信息流和资金流进行设计、规划、控制和优化,提供将单一、分散的订单管理、采购执行、报关退税、物流管理、资金融通、数据管理、贸易商务、结算等进行一体化整合的服务”。


       随着制造的全球化,供应链管理在制造业和服务业的管理中得到普遍应用,成为一种新的管理模式。由于受国际市场竞争激烈、经济及用户需求等的不确定性的增加、技术的迅速革新等因素的影响,供应链管理已得到广泛关注和应用,并取得重大经济与社会效益。


       目前,我国的物流基础设施建设为供应链管理服务提供了有力的硬件保障,供应链管理服务企业也呈现多元化的发展趋势。未来,供应链生态圈的建设是供应链管理服务行业发展的必然趋势。

研究方向
Research Direction

研究成果
Research Results

研究团队
Research Team

团队负责人
Head of the team
万国华

上海交大安泰经管学院
教授

团队成员
Team member
校内成员
魏 来,孟德隆
校外成员
钱晟磊:网筑集团董事长

刘冠宇:首都经济贸易大学副教授

万国华

系 别:管理科学系

办公电话:+86 (0)21 52301045

职 称:教授

ghwan@sjtu.edu.cn

教师简介

<ul> <li style="list-style-type: none;"> <p>&nbsp;</p> <p>万国华,特聘教授(Distinguished Professor),博士生导师<br /><br /><strong>教育背景</strong></p> <p>●&nbsp;香港科技大学 哲学博士<br />●&nbsp;上海交通大学 工学硕士<br />●&nbsp;华中理工大学 理学学士</p> <p>&nbsp;</p> <p><strong>工作经历</strong></p> <p>2007年加入上海交通大学之前,曾在香港科技大学、澳门大学和美国纽约大学从事科研和教学工作。</p> <p>2007--现在:上海交通大学,副教授、教授、特聘教授(其中:2009-2014任管理学院副院长,2012-2014兼任管理科学系主任;2014-2019任安泰经济与管理学院副院长)</p> <p>&nbsp;</p> <p><strong>主要学术荣誉</strong></p> <p>●&nbsp;&ldquo;国家杰出青年科学基金&rdquo;,2011</p> <p>●&nbsp;上海市&ldquo;育才奖&rdquo;,2014</p> <p>●&nbsp;上海市&ldquo;优秀学术带头人&rdquo;,2016</p> <p>&nbsp;</p> <p><strong>学术奖励</strong></p> <p>●&nbsp;&nbsp;中华医学会科学技术奖卫生管理奖,2014</p> <p>●&nbsp;POMS 2018年医疗运作管理最佳论文竞赛第一名(Winner),2018</p> <p>●&nbsp;CSAMSE(华人学者管理科学与工程学会)第十三届年会最佳论文竞赛一等奖 (First Prize),2021</p> <p>&nbsp;</p> <p><strong>学术期刊编委</strong></p> <p>●&nbsp;Production and Operations Management (POMS), Senior Editor (Service Operations Management), 2011--<br />●&nbsp;Journal of Management Analytics (Taylor and Francis), Associate Editor, 2014--</p> <p>●&nbsp;《运筹学学报》编委,2021--</p> <p>●&nbsp;《管理科学学报》领域编辑,2022--</p> <p>●&nbsp;Journal of the Operations Research Society of China (Springer), Associate Editor, 2012--2016</p> <p>●&nbsp;《系统管理学报》编委(2009--2022),资深编委(2022--)</p> <p><br />审稿 Ad Hoc review for:</p> <p>Operatoins Research</p> <p>Management Science<br />Manufacturing and Service Operations Management<br />IIE Transactions<br />Naval Research Logistics<br />European Journal of Operational Research<br />Journal of Scheduling<br />Decision Support Systems<br />Computers and Operations Research<br />Computers and Industrial Engineering<br />Omega: The International Journal of Management Science<br />International Journal of Production Economics<br />International Journal of Production Research<br />IEEE Trnsactions on Systems, Man and Cybernetics (Part A)等<br /><br /></p> <p><strong>社会兼职</strong><br />中国运筹学会常务理事/医疗管理分会理事长</p> <p>中国管理现代化研究会运作管理分会副主任委员</p> <p>上海市运筹学会副理事长</p> <p>INFORMS (Institute for Operations Research and Management Science), POMS (Production annd Operations Management Society), AIS (Association for Information Systems)会员</p> <p>&nbsp;</p> <p><strong>指导的博士研究生(在学期间及博士论文发表的论文)</strong></p> <p>周驷华(2014届)</p> <p>*&nbsp;Optimal quality level, order quantity and selling price for the retailer.&nbsp;<strong><em>Journal of Management Analytics</em></strong>, 2014, 1(3): 175-184.</p> <p>* 信息技术能力对供应链绩效的影响:基于信息整合的视角. 系统管理学报, 2016, 25(1): 92-103.</p> <p>* 生产商--零售商供应链博弈研究:基于全量折扣和营销费用视角. 软科学,2016, 30(7): 99-103.</p> <p>* 电子商务对制造企业供应链绩效的影响:基于信息整合视角的实证研究. 管理评论, 2017, 29(1): 199-210.</p> <p>毕业去向:上海浦发银行</p> <p>&nbsp;</p> <p>岳青(2016届)</p> <p>* Integrated pricing and production scheduling of multiple customized products with a common base product.&nbsp;<strong><em>IISE Transactions (Scheduling and Logistics)</em></strong>, 2019, 51(12): 1383-1401.</p> <p>* Order scheduling with controllable processing times, common due date and a processing deadline.&nbsp;<strong><em>Journal of Systems Science and Systems Engineering</em></strong>, 2017, 26(2): 199&ndash;218.</p> <p>* Single machine SLK/DIF due window assignment problem with job-dependent linear deterioration effects.&nbsp;<strong><em>Journal of the Operational Research Society</em></strong>, 2016, 67(6): 872-883.</p> <p>* 带有公共交货期窗口和退化工件的单机排序问题. 工业工程与管理, 2015, (06): 42-47.</p> <p>毕业去向:上海对外经贸大学</p> <p>&nbsp;</p> <p>苏惠荞(2017届)</p> <p>* Parallel machine scheduling with eligibility constraints: a composite dispatching rule to minimize total weighted tardiness.&nbsp;<strong><em>Naval Research Logistics</em></strong>, 2017, 64(3): 249-267.</p> <p>* Online scheduling for outpatient services with heterogeneous patients and physicians.&nbsp;<strong><em>Journal of Combinatorial Optimization</em></strong>, 2019, 37(1): 123-149.</p> <p>* Resource-constrained machine scheduling with machine eligibility restriction and its applications to surgical operations scheduling.&nbsp;<strong><em>Journal of Combinatorial Optimization</em></strong>, 2015, 30(4): 982-995.</p> <p>* Surgery scheduling in the presence of operating room eligibility and dedicated surgeons: a data-driven composite dispatching rule.&nbsp;<strong><em>I</em></strong><strong><em>nternational Journal of Production Research</em></strong>, 2022, forthcoming.</p> <p>毕业去向:华为技术有限公司</p> <p>&nbsp;</p> <p>刘通(2018届)</p> <p>* 基于复杂网络的文本关键词提取算法研究. 计算机应用研究, 2016, 33(2): 365-369.</p> <p>* 在线评论中基于边界平均信息熵的产品特征提取算法. 系统工程理论与实践, 2016, 36(9): 2416-2423.</p> <p>* 基于信号传播算法的在线医疗咨询反馈内容评估方法. 现代图书情报技术, 2017(11): 29-36.</p> <p>* 基于在线咨询记录的医生自动匹配算法应用研究. 情报理论与实践,2018, 41(6): 143-148.</p> <p>* Discovering the Value of Online Reviews for Physician Choice Decisions with Text Mining. Working paper, 2022.</p> <p>毕业去向:中国银联股份有限公司</p> <p>&nbsp;</p> <p>周声海(2019届)</p> <p>* Constant job-allowance policies for appointment scheduling: performance bounds and numerical analysis.&nbsp;<strong><em>Production and Operation Management</em></strong>, 2021, 30(7): 2211-2231.</p> <p>* Appointment time windows allocation with patient preference and walk-ins. Working paper, 2022.</p> <p>* Appointment scheduling with walk-ins under two-agent perspective. Working paper, 2022.</p> <p>毕业去向:江西财经大学,中南大学</p> <p>&nbsp;</p> <p>王杉(2019届)</p> <p>* Managing appointment-based services in the presence of walk-in customers.&nbsp;<strong><em>Management Science</em></strong>, 2020, 66(2): 667-686.</p> <p>* Managing Outpatient Service with Strategic Walk-ins.&nbsp;<strong><em>Management Science</em></strong>, forthcoming, 2022.</p> <p>* Online scheduling for outpatient services with heterogeneous patients and physicians.&nbsp;<strong><em>Journal of Combinatorial Optimization</em></strong>, 2019, 37(1): 123-149.</p> <p>* Resource-constrained machine scheduling with machine eligibility restriction and its applications to surgical operations scheduling.&nbsp;<strong><em>Journal of Combinatorial Optimization</em></strong>, 2015, 30(4): 982-995.</p> <p>* Surgery scheduling in the presence of operating room eligibility and dedicated surgeons: a data-driven composite dispatching rule.&nbsp;<strong><em>International Journal of Production Research</em></strong>, forthcoming, 2022.</p> <p>* On Scheduling Appointments in Tandem Service Systems. Working paper, 2022.</p> <p>毕业去向:中山大学</p> <p>&nbsp;</p> <p>詹洋(2019届)</p> <p>* Vehicle routing and appointment scheduling with team assignment for home services.&nbsp;<strong><em>Computers and Operations Research</em></strong>, 2018, 100(12): 1-11.</p> <p>* Routing and appointment scheduling for customer-attended services with stochastic service durations.&nbsp;<strong><em>European Journal of Operational Research</em></strong>, 2021, 288(1): 98-110.</p> <p>* Multi-level multi-stage lot-sizing and scheduling in the flexible flow shop with demand information updating.&nbsp;<strong><em>International Transactions in Operational Research</em></strong>, 2021, 28(4): 2191-2217.</p> <p>* A stochastic programming framework for the surgery scheduling problem with PACU capacity. Working paper, 2022.</p> <p>* Home service routing and appointment scheduling with limited information on stochastic service times. Working paper, 2022.</p> <p>毕业去向:菜鸟网络科技有限公司</p> <p>&nbsp;</p> <p>Hakeem-Ur Rehman(2019届)</p> <p>* Multi-level multi-stage lot-sizing and scheduling in the flexible flow shop with demand information updating.&nbsp;<strong><em>International Transactions in Operational Research</em></strong>, 2021, 28(4): 2191-2217.</p> <p>* Individual and combination approaches to forecasting hierarchical time series with correlated data: an empirical study.&nbsp;<strong><em>Journal of Management Analytics</em></strong>, 2019, 6(3), 231-249.</p> <p>* A hybrid approach to forecasting hierarchical time series.&nbsp;<strong><em>Journal of Forecasting</em></strong>, forthcoming, 2022.</p> <p>* Integrated production planning and scheduling in the multi-stage production system with dynamic forecast updates. Working paper, 2022.</p> <p>毕业去向:巴基斯坦University of the Punjab</p> <p>&nbsp;</p> <p>丁雯(2020届)</p> <p>* Financing and coordinating the supply chain with a capital-constrained supplier under yield uncertainty.&nbsp;<strong><em>International Journal of Production Economics</em></strong>, 2020, 230(12): 107813.</p> <p>* Financing the price-setting newsvendor with Sales effort.&nbsp;<strong><em>Journal of Management Analytics</em></strong>, 2020, 7(4): 564-590.</p> <p>* 零售商存在破产风险下的供应链信贷决策分析. 工作论文, 2022.</p> <p>* Impact of Credit Enhancement on a Capital-Constrained Supplier with Random Yield. Working paper, 2022.</p> <p>毕业去向:浙江财经大学</p> <p>&nbsp;</p> <p>丁珈(2021届)</p> <p>* An integrated method based on relevance vector machine for short-term load forecasting.&nbsp;<strong><em>European Journal of Operational Research</em></strong>, 2020, 287(2): 497-510.</p> <p>* 企业生产计划与调度的实践研究述评--社会技术系统视角. 管理科学学报,2020, 23(12): 110-123.</p> <p>* Bridging the gap between production planning and production scheduling in manufacturing: A comparative case study. Working paper, 2022.</p> <p>毕业去向:华东师范大学</p> <p>&nbsp;</p> <p>吴学其(2022届)</p> <p>* Fulfillment scheduling for Buy-Online-Pickup-In-Store orders.&nbsp;<strong><em>Production and Operations Management</em></strong>, forthcoming, 2022.</p> <p>* Integrated planning and scheduling of operating rooms for elective surgeries with time window preference. Working paper, 2022.</p> <p>* Supply chain scheduling with fixed-time-interval supplies. Working paper, 2022.&nbsp;</p> <p>* Sequencing and scheduling appointments on multiple servers with stochastic service durations and customer arrivals.&nbsp;<strong><em>Omega-The International Journal of Management Science</em></strong>, 2021, 106:102523.</p> <p>* Energy-efficient no-wait permutation flow shop scheduling by adaptive multi-objective variable neighborhood search.&nbsp;<strong><em>Omega-The International Journal of Management Science</em></strong>, 2020, 94(3):102-117.</p> <p>* A memetic differential evolution algorithm for energy efficient parallel machine scheduling.&nbsp;<strong><em>Omega-The International Journal of Management Science</em></strong>, 2019, 82: 155-165.</p> <p>* Energy-efficient bi-objective single-machine scheduling with power-down mechanism.&nbsp;<strong><em>Computers and Operations Research</em></strong>, 2017, 85:172-183</p> <p>毕业去向:华为技术有限公司</p> <p>&nbsp;</p> <p><strong>在读博士研究生</strong></p> <p>林雅琴、李朝辉、郑春燕、石芸婷、周娜妮、朱添宁、林晖</p> <p>&nbsp;</p> </li> </ul>

科学研究





  • 主要研究兴趣


    ● 企业运营与信息系统战略


    ● 物流与供应链管理


    ● 服务运营管理(特别是医疗服务运营管理、数据驱动的医疗决策)


     


    主持的在研项目


    ● 国家自然科学基金国际(地区)合作项目:医院床位共享机制及优化模型和算法研究 (2023.01-2026.12)


    ● 国家自然科学基金重点项目:医疗空间资源及关键装备高效能服务模式与机制研究 (2020.1-2024.12)


     


     


    主持完成的主要项目


     


    ● 国家自然科学基金重点国际(地区)合作项目:开放网络下医疗资源配置和优化的模型、算法及应用研究 (2016.1-2020.12)


    ● 上海市“优秀学术带头人计划”项目:面向工业4.0的企业资源调度及优化 (2016.5-2019.4)

    ●  “国家杰出青年科学基金”项目:服务运作管理 (2012.1-2015.12)


    ●  教育部“新世纪优秀人才支持计划”项目:服务系统的运营协调和优化问题研究 (2011.1-2013.12) 


    ●  国家自然科学基金面上项目:时间敏感物流系统集成排序和调度模型及算法 (2009.1-2011.12)


    ●  国家自然科学基金面上项目:供应链中生产和配送联合排序和调度的模型、算法及应用 (2004.1-2006.12)


     


    代表性论文


    在Operations Research, Management Science和Mathematics of Operations Research等国内外学术刊物发表论文60余篇,代表性论文:


     


    ● Managing appointment-based services in the presence of walk-in customers. Management Science, 2020, 66(2): 667-686. (with S. Wang and N. Liu)


    ● Integrated pricing and production scheduling of multiple customized products with a common base product. IISE Transactions, 2019, 51(12): 1383-1401. (with Q. Yue and Z-L. Chen) 


    ● Parallel machine scheduling with eligibility constraints: A composite dispatching rule to minimize total weighted tardiness. Naval Research Logistics, 2017, 64(3): 249-267. (with H. Su and M. Pinedo)


    ● A note on appointment scheduling with piecewise linear cost functions. Mathematics of Operations Research, 2014, 39(4): 1244-1251. (with D. Ge, Z. Wang and J. Zhang)


    ● A cluster-based context-tree model for multivariate data streams with applications to anomaly detection. INFORMS Journal on Computing, 2011, 23(3): 364-376. (with P. Brice and W. Jiang)


    ● Scheduling two agents with controllable processing times. European Journal of Operational Research, 2010, 205(3): 528-539. (with  S. R. Vakati, J. Y.-T. Leung and M. Pinedo)


    ● Competitive two-agent scheduling and its applications. Operations Research, 2010, 58(2): 458-469. (with J. Y.-T. Leung and M. Pinedo)


    ● Scheduling with variable time slot costs. Naval Research Logistics, 2010, 57(2): 159-171. (with X. Qi)


    ● Single machine scheduling to minimize total weighted earliness subject to minimum number tardy. European Journal of Operational Research, 2009, 195 (1): 89-97. (with B. P.-C. Yen)


    ● Tabu search for total weighted earliness and tardiness minimization on a single machine with distinct due windows. European Journal of Operational Research, 2002, 142 (2): 271-281. (with B. P.-C. Yen)


     


    近期录用/发表论文




    1. Batching and scheduling in a continuous-discrete hybrid flowshop: Lagrangian relaxation-based heuristic algorithms. International Journal of Production Research, 2022, accepted. (with Zhaohui, Li)




    2. A hybrid approach with step-size aggregation to forecasting hierarchical time series. Journal of Forecasting, 2022, accepted. (with Hakeem-Ur-Rehman and R. Rafique)




    3. Surgery Scheduling in the presences of operating room eligibility and dedicated surgeons: An adaptive composite dispatching method. International Journal of Production Research, 2022, accepted. (with S. Wang, H. Su and L. W. Zhong)




    4. Multi-period lot-sizing with supplier selection: structural results, complexity and algorithms. Operations Research Letters, 2021, 49(4): 602-609. (with M. Lin and T. Huh)




    5. Constant job-allowance policies for appointment scheduling: performance bounds and numerical analysis. Production and Operation Management, 2021,  30(7): 2211-2231. (with S. Zhou, Y. Ding, and T. Huh)




    6. Multi-level multi-stage lot-sizing and scheduling in the flexible flow shop with demand information updating. International Transactions in Operational Research, 2021, 28(4): 2191-2217. (with Hakeem-Ur-Rehman and Y. Zhan)




    7. Home service routing and appointment scheduling with stochastic service durations. European Journal of Operational Research, 2021, 288(1): 98-110 (with Y. Zhan and Z. Wang)







主讲课程

教学科目

● Management Science (管理科学) (Undergraduate)

● Operations Research (运筹学) (at both Undergraduate and Master Levels)

● Deterministic Models in Operations Research (MSc/PhD)

● Stochastic Models in Operations Research (MSc/PhD)

● Business Research Methods (MSc/PhD)

● Designing and Managing Supply Chains (供应链设计与管理) (MBA)

● Information Technology (信息技术的管理) (IMBA)

● Global Supply Chain Research (DBA)



培训课程

● “消费电子品供应链管理:理论和方法”培训课程(华为)

● “供给侧改革:供应链管理视角”培训课程(云南省发展与改革委员会)

● 供应链卓越经理人培训项目(可口可乐)

● “上海智慧城市CIO 培训”课程(上海市经济和信息化委员会)

● “医药供应链及其信息系统”课程(国药集团)

● “面向工程定制的大型产品供应链设计与管理”培训课程(上海外高桥造船厂),等等。